Heaven

Frequently Asked Questions & Answers

• What is a digital download?
  A digital download will allow you to instantly download and enjoy this teaching rather than waiting a few days for a physical product to be shipped to you.
• Will I still receive a physical CD or DVD of this teaching?
  We are able to offer these teachings to you at a lower cost because the product is delivered to you instantly over the internet via download. You will not receive a physical CD or DVD with your order. When you purchase this product, you are ordering a digital product only.
• When do I receive my digital download link?
  Your download link can be found in your order confirmation email. This email should arrive instantly. Be sure to check your spam folder if you do not receive a confirmation email within 5 minutes of your purchase.
• How do I download my copy?
  Follow these steps: (1) Click the link in your order confirmation email. (2) Click "save" to save your copy to the desired location on your computer. (3) Click the file to unzip and enjoy.
• Does my digital download link expire?
  Your download link expires 30 days from the date of purchase or after 3 downloads (whichever comes first).
• May I share my file with others?
  When you request a digital download from www.BennyHinn.org, you are purchasing a license for personal use only. Please do not redistribute or resell your digital copy. To learn more please see our terms of use policy.
• Will I receive a Benny Hinn School of Ministry Online Certificate when I order this downloadable product?
  No. To receive the credentials associated with a particular Benny Hinn School of Ministry course, you must enroll in that course and complete the class requirements. Only registered students at www.BennyHinnBibleStudy.org will receive a Certificate of Completion.
• What if need further assistance?
  For more information click "Help?" at the top of your screen to access the new Partner Assistance area at www.bennyhinn.org/help