When you make a donation, you will receive a text confirmation that re-states your gift amount. If you made a typing mistake you can respond with the word “REFUND” within the first 15 minutes and your credit or debit card will not be charged.
After 30 minutes you can contact Kindrid Giving ([email protected]) or Benny Hinn Ministries at [email protected] or via chat and a refund can be issued for you.
Below is a step-by-step process for requesting refunds.
You can refund your gift if you sent the wrong amount or mistyped the designation. If you just sent a gift to your church, you will see a message like this.
If this gift was a mistake, simply type the word “REFUND.”
Keep in Mind:
- You must text “REFUND” within 15 minutes to refund the gift. If you realized the mistake after 15 minutes, contact the church or organization you are giving to for a refund.